Zenox Warranty Process 保養流程
於本公司產品保養期內,如對Zenox產品有任何查詢可以將單據、產品相片連同問題,可以以下方法聯絡本公司售後保養部:
2. 問題描述;
3. 顯示問題的照片/影片;
4. 購買單據證明(需顯示售賣店鋪/購買日期)。
售後保養部會嘗試先提供簡單解決方法,如無效,我們將提供以下方案,包括但不限於:
1.安排專人提供上門維修服務;2.寄送替換零件;
3.如產品品質遠低於本公司之保證水平 ,則安排換貨。
於保養期内以上服務之費用全免。
*如產品已超出保養期,本公司亦可提供以上服務,收費詳情請向售後保養部查詢
Zenox 產品保證期 按此
Zenox Warranty Process 保養流程
During the product warranty period, if you have any inquiries about the product, Please contact our after-sales department in the following ways:
WhatsApp: 8481 7841
Before contacting the after-sales department, you need to prepare the following information:
- Product model
- Problem description
- Photos/videos showing the problem
- Purchase receipt (must show the store/purchase date)
The after-sales department will try to provide a simple solution first. If it is invalid, we will provide the following solutions, including but not limited to:
1. Arrange special personnel to provide door-to-door maintenance services;
2. Send replacement parts;
3. If the product quality is far below the guarantee level, we will arrange a replacement.
The above services are free of charge during the warranty period.
*If the product has exceeded the warranty period, we can also provide the above services, please contact the after-sales department for details of the charges
Zenox Product Warranty Period Click Here