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Shipping & Delivery | Racing Chairs | Gaming Chairs | Zenox | HK
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Shipping & Delivery

 

  • We offer free shipping within Hong Kong
  • WE ONLY ship within Hong Kong at the moment
  • WE ARE UNABLE to offer free home delivery service to Tung Chung, Ma Wan, Discovery Bay Outlying Islands (Lantau Island, Lamma Island, Cheung Chau & Peng Chau), Kwai Chung Container Terminal and restricted areas; However, we strive to offer you alternative delivery and pickup methods. Please contact us at sales@zenoxstore.com for more details
  • Shipping and delivery generally take 7 to 10 working days
  • You will be contacted shortly after your order regarding delivery arrangement
  • For buildings without a lift, there will be a $50 surcharge per floor
  • We offer assembly service at $250 per order 

    Refund Policy

    • If the product is unused and found to be defective, refunds can be made within 7 days from the date of delivery
    • Please keep and show your proof of purchase (i.e. invoice, credit card records, etc.)
    • Products which have been used, stained or washed cannot be refunded
    • For products that have been purchased for more than 7 days, refunds will not be offered. Only maintenance and repair services will be available
    • All decisions by Zenox shall be final
    • Please contact us at sales@zenoxstore.com or call 6563 4820 for more information