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Help Center

Product Questions

Choosing a Chair

What are the differences between Saturn, Mercury and Pluto Series?

Which chair will suit me the most?

Can I upgrade some parts of the chair, such as the base and the armrests?

Product Assembly

Can I assemble a chair myself?

Sales Support

Product Warranty

My chair is broken. What should I do?

My chair is damaged during shipping. What can I do?

General Questions

Miscellaneous

I am a streamer on Youtube/Twitch/Other Platforms. Can I become an endorser of your brand?

Shipping & Delivery

Shipping

Do you ship overseas?

Delivery

What are the date/timings for deliveries?

Payment

Methods of Payment

What payment methods do you accept?